HEAP Emergency Benefit

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The application period for the 2024-2025 First and Second Emergency HEAP Benefit is open.

If you are eligible, the Emergency HEAP Benefit can help you heat your home if you are in a heat or heat related emergency.

Emergency HEAP benefits and eligibility are based on:

Income
Available resources
The type of emergency

Learn more about the Emergency HEAP benefit.

You can apply for the HEAP Emergency benefit by phone or in person at a local HRA Benefits Center.

By Phone

Agency: Human Resources Administration
Phone Number: (718) 557-1399
Business Hours: Monday - Friday: 8 AM - 5 PM
Staff is available through the automated phone system during business hours. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Most languages are available through a staff person.

In Person

You can apply in person by visiting an HRA Benefits Access Center or Outreach location.

Find a location near you.

The Human Resources Administration has 30 business days from the date your application is received to make a decision on your application. A notice is mailed to you when a decision is made on your application.

You can check the status of your HEAP application by phone.

Agency: Human Resources Administration
Phone Number: (718) 557-1399
Business Hours: Monday - Friday: 8 AM - 5 PM
Staff is available through the automated phone system during business hours. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Most languages are available through a staff person.

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Knowledge Article

IP Address

HEAP Emergency Benefit

How to Apply

HEAP Application Status

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