The DHS Joint Command Center (formerly known as HOME-STAT) works with existing homeless outreach and prevention programs to identify, engage, and transition homeless New Yorkers to services and, ultimately, permanent housing.

The DHS Joint Command Center:

• Conducts daily canvassing of City streets and subways
• Responds rapidly to requests for homeless assistance made to 311
• Provides a case management system to monitor those who are mentally ill with a history of violent behaviors

Learn more about DHS Joint Command Center.

During Code Blue, Code Red, and Code Grey, outreach teams check on people who live on the streets and in the subway more frequently. Homeless people may also stay at any Department of Homeless Services shelter or drop-in center without going through the normal intake process.

Code Blue

When the temperature is 32 degrees or lower, including wind chill values, the City follows Code Blue procedures from 4 PM to 8 AM.

Code Red

When the temperature reaches a heat index of 90 degrees, or when an excessive heat warning is issued, the City follows Code Red procedures.

Code Grey

When the Air Quality Index (AQI) is forecast to be 201 or greater, the City follows Code Grey procedures until the AQI Advisory, Watch, or Warning has ended.