Verizon Telephone, Internet, and Cable Service

Need something else?

Cable Complaint to report an issue with a cable, phone, or internet provider
Broadcast Television Rescan for questions about rescanning local television channels

Verizon provides local, long distance, and wireless telephone service, as well as Internet access and cable service.

You can request installation of new services and get repair and billing assistance for current services.

Online

Learn about Verizon services and assistance.

By Phone

Agency: Verizon
Division: Customer Complaints
Phone Number: (800) 837-4966
Business Hours: 24 hours, 7 days a week
Staff is available through the automated phone system for residential customers Mon - Fri: 8:00 AM - 8:30 PM and business customers Mon - Fri: 8:30 AM - 5:00 PM.

The Verizon cable television franchise brings a choice to New York City cable TV subscribers.

You can get information about FiOS service in your area, online or by phone.

Online

Download the Verizon NYC Franchise Agreement.

By Phone

Verizon's Lifeline Program offers a reduced rate on residential telephone service for low income Verizon customers.

Customers who are income-eligible for any of the following benefits can receive a reduced rate:

Online

Get information about the Lifeline Program.

By Phone

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