Coronavirus (COVID-19) Alert
Walk-in complaint service has resumed, but you are encouraged to file complaints online or by phone if you can. Complaints are not accepted by mail at this time.
If you choose to file by phone, be sure to leave a full detailed message including your name and phone number.
If you were stopped by the NYPD, they may have given you a business card to identify themselves.
You can submit a comment or complaint about your interaction with the NYPD to the Civilian Complaint Review Board (CCRB). The CCRB will investigate the report, and if it finds that misconduct occurred, they will recommend discipline to the Police Commissioner.
You can file a comment or complaint online, in person, or by phone.
Online
File a complaint or comment.
Check the status of your complaint.
In Person
Civilian Complaint Review Board
100 Church Street, 10th Floor
New York, NY 10007
Hours: Monday to Friday, 8 AM to 5 PM (No appointment necessary)
You can also file complaints with a City Council Member in your borough or in person at any police precinct. To find your local precinct, go to the Police Precincts and PSAs page.
By Phone
- Agency: Civilian Complaint Review Board
- Division: Complaints Unit
- Phone Number: (800) 341-2272
- Business Hours: Monday - Friday: 8 AM - 5 PM
- Leave a message after hours and you'll get a call back.